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KnowBe4 is building a future to help fight against social engineering with its innovative AI Driven Agent (AIDA) – this is a powerful tool that personalizes security awareness training for maximum impact. This AI training platform tailors itself to specific individual weaknesses and is constantly adapting to protect one against cyber threats.

AIDA
Credit: KnowBe4

The Growing Threat of Social Engineering

Cybercriminals are ditching brute force attacks in favor of more subtle tactics – social engineering. These deceptive ploys exploit human trust and emotions to trick employees into revealing sensitive information or clicking malicious links. The FBI’s Internet Crime Complaint Center (IC3) reports that social engineering scams cost businesses over $2.9 billion in 2023, highlighting the critical role employee awareness plays in cybersecurity defense.

KnowBe4: A Leader in Security Awareness Training

KnowBe4, a leader in security awareness training and simulated phishing platforms recognizes the potential of AI to improve security outcomes. According to Stu Sjouwerman, CEO of, KnowBe4 “By significantly expanding the capabilities of AIDA, we are redefining success for organizations through the power of AI. By using hyper-personalization and engaging users with precisely tailored training and simulations, AIDA adapts in real-time to prepare employees to manage AI-driven social engineering attacks.”

Their innovative Artificial Intelligence Driven Agent (AIDA) personalizes the learning experience, making it more relevant and effective. Here’s how it works;

AI-Driven Phishing utilizes AI to create targeted phishing campaigns that address the specific needs of your workforce. For users who consistently fail phishing simulations or rarely report suspicious emails, AIDA delivers targeted training to help them improve their detection skills. For seasoned security-aware users, AIDA leverages AI to craft sophisticated simulations that keep them challenged and vigilant against evolving threats. This ensures everyone, regardless of experience level, can identify and avoid social engineering attacks.

KnowBe4-AI-driven-Phishing
Credit: KnowBe4

AI-Recommended Optional Learning leverages user engagement and course completion data to provide a personalized learning path toward becoming a stronger defense against social engineering attacks. By analyzing this data, AIDA recommends additional training modules from your KnowBe4 ModStore library that directly address your knowledge gaps and learning preferences. This seamless integration eliminates the need for you to create separate training campaigns, saving you time and ensuring users receive the most impactful training based on their individual needs.

KnowBe4-AI Training
Credit: KnowBe4

The Benefits of AIDA-Powered Training

By personalizing the learning experience, AIDA offers several key benefits such as:

  • Increased engagement through personalized content that speaks directly to your area of weakness keeping you more invested in the training, leading to better information retention.
  • Improved Effectiveness by blending AI with security awareness training and simulated phishing to help users stay vigilant about social engineering threats
  • Empower your workforce to understand their role in protecting the organization and become a vital defense against Cyberattacks.

The threat landscape today requires staying ahead of cyber threats with the use of a multi-layered approach. AI training tools like AIDA play a major role in reinforcing organizational defenses against cybersecurity threats by educating employees with the knowledge and skills they need to identify and effectively manage ongoing social engineering attacks.

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